1. Parnasse
  2. La Haute Ecole du Service
  3. A reference in its offer
A reference in its offer

A reference in its offer

A reference in its offer

We have developed short programs, inspired by the everyday work of Parnasse employees with their customers. Everyone can learn at his own rhythm, through a human and digital experience, individual or collective, in order to reach excellence in service. These training courses are based on three essential cornerstones:

 

"Savoir-être"

  • Developing listening skills
  • Mastering the emotional quality of the relationship
  • Daring
  • Owning elegance

 

"Savoir-faire"

  • The culture of service excellence
  • Mastering the levers of relational sales
  • Feeling more at ease in delicate situations
  • The pleasure of writing

 

"Pouvoir faire"

  • Leading excellence through constructive feedback
  • Leading change
  • Managerial empowerment