"Les compétences relationnelles s'apprennent aussi" : interview with Marie-Catherine Jusserand, Director of the Haute Ecole du service at Parnasse

In the article by Capital "Comment LVMH forme ses vendeurs de produits de luxe", Marie-Catherine Jusserand, Director of the Haute Ecole du Service at Parnasse, the selective brand of Orange, argues on the importance of training in the luxury sector. 

According to her, "Les compétences relationnelles s'apprennent aussi". Tips from 10 years of experience in high-end personalized digital service.

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