REFLECTIONS BETWEEN THIERRY TERNON AND OTHER CUSTOMER RELATIONSHIP MANAGERS

Panel discussion moderated by Martine Fuxa with Thierry Ternon, Director of Parnasse Customer Relations, Romuald Cetkovic, Director of Customer Relations at Maisons du Monde, and Griet Lissens, Head of Quality and Customer Service at Thalys, on their relationship expertise in the framework of the CX awards.

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